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Undesirable Behaviors
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Test Content
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Desirable Behaviors
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Slow to learn, needs simple tasks
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General Mental Ability
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Quick learner, clever, handles complexity well
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Simplistic thoughts, negative attitudes, grammatical mistakes
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Open-ended questions
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Articulate, meaningful comments, expresses positive attitudes, no grammatical mistakes
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Argumentative, critical, demeaning
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Agreeableness
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Pleasant, easy going, respectful
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Uncomfortable in lead roles, easily bullied
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Assertive Leadership
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Persuasive, influential, comfortable in lead roles
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Fails to live up to promises
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Conscientiousness
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Dependable, reliable
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Not service minded
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Customer Service
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Creates positive service-minded culture
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Fails to live up to promises
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Dependability
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Lives up to obligations, adheres to rules
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Overreacts to stress, gets upset easily
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Emotional Resilience
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Calm, level-headed, handles stress well
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Lacks intuition about others' feelings
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Empathy
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Empathetic, sensitive to others' feelings
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Aloof, sparse communications
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Extroversion
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Keeps people well informed, builds relationships
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Bends rules to suit own purposes
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Integrity
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Strong moral code
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Direct, blunt, revealing
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Impression Management
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Diplomatic, interpersonally sensitive
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Focus on pay, benefits, and status
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Intrinsic Motivation
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Focus on enjoyment of the job
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Doesn't feel responsible for how employees feel about their jobs
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Managerial Human Relations
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Good motivator for others, tries to help others succeed in their careers
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Does not stay on top of tasks that have been assigned to others
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Managerial Task Structuring
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Stays on top of details that have been assigned to others
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Sticks with tried-and-true approaches, resistant to new ideas
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Openness to New Experience
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Enjoys learning and new ideas, innovative
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Gives up easily, tends to find fault easily
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Optimism
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Positive about the future, good motivator, perseveres in spite of difficult challenges
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Lacks confidence in own decisions
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Self Confidence
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Confident of own decisions
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Prefers working on own
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Teamwork
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Enjoys working in collaborative fashion
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Does the minimum
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Work Drive
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Willing to go the extra mile
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